Privacy Policy
Effective Date: 10-17-2023
Introduction
Makai Labs LLC is a software automation company that uses best-in-class AI to solve real-world operational and strategic challenges at scale.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Makai Labs LLC’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Data Protection Officer
Makai Labs LLC is headquartered in New Jersey, in the United States. Makai Labs LLC has appointed an internal data protection officer for you to contact if you have any questions or concerns about Makai Labs LLC’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Makai Labs LLC’s data protection officer. Makai Labs LLC’s data protection officer’s name and contact information are as follows:
Joseph Kim
Makai Labs LLC
146 Columbus Drive
Tenafly, NJ 07670
security@makailabs.ai
How we collect and use (process) your personal information
Makai Labs LLC collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
name
job title
employer name
work address
work email
work phone number
We use this information to provide prospects and customers with services.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Makai Labs LLC receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g., LinkedIn).
Use of the Makai Labs LLC Website
As is true of most other websites, Makai Labs LLC’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Makai Labs LLC’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Makai Labs LLC has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Makai Labs LLC with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.
Cookies & Tracking Technologies
Makai Labs LLC makes available a comprehensive Cookie Policy that describes the cookies and tracking technologies used on Makai Labs LLC website and provides information on how users can accept or reject them. To view the notice, just click Cookie Policy.
Sharing information with third parties
The personal information Makai Labs LLC collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Makai Labs LLC engages third parties to send information to you, including information about our products, services, and events.
A list of our third party sub processors can be found here:
Google
Framer
Formspark
We do not otherwise reveal your personal data to non-Makai Labs LLC persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Makai Labs LLC-hosted and Makai Labs LLC co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.
The Makai Labs LLC website may connect with third party services such as Facebook, LinkedIn, X (formerly known as Twitter) and others. If you choose to share information from the Makai Labs LLC website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Transferring personal data to the U.S.
Makai Labs LLC has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Makai Labs LLC’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Makai Labs LLC is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstance, Makai Labs LLC also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Makai Labs LLC in a manner that does not outweigh your rights and freedoms. Makai Labs LLC endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Makai Labs LLC and the practices described in this Privacy Statement. Makai Labs LLC also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Makai Labs LLC has received zero government requests for information.
For more information or if you have any questions, please contact us at security@makailabs.ai.
Data Subject rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making including profiling
This Privacy Notice is intended to provide you with information about what personal data Makai Labs LLC collects about you and how it is used.
If you wish to confirm that Makai Labs LLC is processing your personal data, or to have access to the personal data Makai Labs LLC may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Makai Labs LLC might have received the data from Makai Labs LLC; what the source of the information was (if you didn’t provide it directly to Makai Labs LLC); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Makai Labs LLC if it is inaccurate. You may request that Makai Labs LLC erase that data or cease processing it, subject to certain exceptions. You may also request that Makai Labs LLC cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Makai Labs LLC processes your personal data. When technically feasible, Makai Labs LLC will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Makai Labs LLC will provide you with a date when the information will be provided. If for some reason access is denied, Makai Labs LLC will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at security@makailabs.ai. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Data storage and retention
Your personal data is stored by Makai Labs LLC on its servers, and on the servers of the cloud-based database management services Makai Labs LLC engages, located in the United States. Makai Labs LLC retains service data for the duration of the customer’s business relationship with Makai Labs LLC and for a period of time thereafter, to analyze the data for Makai Labs LLC’s own operations, and for historical and archiving purposes associated with Makai Labs LLC’s services. Makai Labs LLC retains prospect data until such time as it no longer has business value and is purged from Makai Labs LLC’s systems. All personal data that Makai Labs LLC controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: security@makailabs.ai.
Children's Information
We do not knowingly attempt to solicit or receive information from children.
Questions, concerns or complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Makai Labs LLC
146 Columbus Drive
Tenafly, NJ 07670
security@makailabs.ai